Terms & Conditions

Studio Etiquette & Arrival

Everlasting Fitness is built on collective euphoria, fierce self-expression, and unconditional respect. To keep our high-energy studio vibrant and safe for every dancer, we uphold standard arrival and floor guidelines.

Safe Space Manifesto

We operate a strict, zero-tolerance policy regarding harassment, body-shaming, unsolicited filming of other members, or discriminatory commentary. Anyone disturbing another dancer’s joyful sanctuary will be asked to leave immediately without refund.

Arrival & Punctuality

Check-in Requirement: All guests must check in with our front-desk concierge or scan their studio digital QR pass at least 10 minutes prior to the scheduled music start time.

Studio Door Lock-Out: For injury prevention during high-velocity warmups, main studio acoustic doors lock exactly 3 minutes after class begins. Late entries are strictly restricted to protect joint safety and class rhythm.

Footwear Protocol: Only clean, indoor-only athletic dance or cross-training sneakers are permitted on the sprung hardwood dance surfaces. Outdoor shoes must be deposited in dedicated shoe cubbies.

Booking & Cancellation Policy

Because our signature dance sessions cap at tight capacity to ensure everyone has ample room to dance and move safely, spot reservation requires mutual accountability.

Twelve-Hour Cancellation Window

If your schedule shifts, please release your spot at least 12 hours prior to the scheduled class time. This instantly releases the reservation to waiting dancers eager to attend.

Cancellation Fees & No-Show Policy

Late Cancellation (< 12 Hours): For unlimited members, a $15 automatic late fee applies to maintain studio availability integrity. For class pack holders, the session credit is deducted and forfeited.

No-Show Without Notice: For unlimited members, a $20 empty-spot fee is applied automatically to the card on file. For class pack holders, the credit is deducted, and a $10 processing charge is assessed.

Waitlist Mechanics

When a class is fully booked, members may join up to 10 spots deep on the dynamic waitlist. Waitlisted dancers will receive an automated text and push notification once an open slot occurs. You will have a 20-minute window to confirm your presence before the system invites the next member in queue.

Membership & Billing Terms

We believe in honest, recurring memberships without covert setup surcharges or hidden cancellation penalties.

Autopay & Recurring Subscriptions

Monthly unlimited passes and auto-renew packages debit on the calendar anniversary of original enrollment. Recurring memberships are billed in advance on a 30-day billing cycle. Members can review all generated receipts directly within their Everlasting Studio App profile.

Membership Pauses & Medical Holds

Members on monthly recurring plans may request an official account freeze for a minimum of 14 days and up to a maximum of 60 cumulative calendar days per 12-month period. Medical holds supported by physician documentation can be granted indefinite extension at zero maintenance cost.

Class Pack Validity & Expirations

Standard 5-class packs expire 90 days from the date of purchase; 10-class and 20-class packages expire exactly 180 days from purchase. Class credits are strictly non-refundable and non-transferable to third-party accounts, but may be applied toward studio merchandise retail upon manager request.

Health, Safety & Liability Waiver

Participant Assumption of Risk

Zumba and boutique interval fitness sessions offered by Everlasting Fitness involve high-intensity cardiovascular conditioning, rhythmic plyometrics, complex footwork, and strenuous muscular endurance. By stepping onto our studio dance floors or streaming on-demand content, you affirm that you have voluntarily chosen to participate, are physically sound, and have received adequate medical clearance from a certified physician where applicable.

Release of Liability Clause

You agree to waive, discharge, and covenant not to sue Everlasting Fitness LLC, its affiliates, certified instructors, independent contractors, or property landlords from any and all present or future claims, demands, or causes of action for damages, bodily injury, or loss of personal property occurring within studio grounds, showers, changing lounges, or parking zones.

Hydration & Pacing Notice: Hydration stations are fully stocked with electrolytes and purified alkaline water. It is each participant’s personal obligation to pace intensity, modify choreography as needed, and hydrate adequately.

Contact & Legal Disputes

In the improbable event of an unresolved billing dispute or contract disagreement, we prefer transparent dialogue and expedited good-faith mediation over complex courtroom delays.

Binding Arbitration & Governing Law

These terms shall be governed by and interpreted pursuant to the laws of the jurisdiction in which your home Everlasting Fitness studio is registered. Any formal claim not resolved amicably through direct customer service channels shall be settled through confidential, individual binding arbitration in lieu of class-action proceedings.